Chair of the Joint Standing Committee on the National Broadband Network Tony Pasin MP is urging the public to give feedback on their experiences with the NBN.

NBN is reaching significant milestones with the build now 99 per cent complete, ahead of schedule despite recent bushfires and COVID-19 interruptions. NBN has now delivered connectivity for 11.5 million homes and businesses across Australia.

Mr Pasin said while it seemed NBN had done a brilliant job in these circumstances, nothing would tell the story better than the real life experiences from those using the network.

“The network has really been put to the test in recent months with more people working and studying at home. It’s tested the network’s strength and adaptability,” Mr Pasin said.

“We want to hear from those who have been relying on NBN through this time and what their experience was so we can fully understand the strengths and weaknesses of the network under some of the toughest circumstances,” Mr Pasin said.

Mr Pasin said the committee was particularly interested in hearing views from consumers, both individual and business on network performance during the pandemic as well as feedback on measures taken by the NBN in response to COVID-19, such as the increased capacity offered to service providers. 

“NBN Co’s rollout figures and financial position are hitting all the right notes. Let’s hear more from consumers on the ground about its performance,” Mr Pasin said.

Submissions to the committee are due by Wednesday 15 September 2020.

For more information about the inquiry and how to make a submission go to